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Announcement of Successful Tenderers for the Digital Transformation of Government Services
26/05/23 14:56 | Blog
We are pleased to announce the successful tenderers for the Framework for the Digital Transformation of Government Services. This framework, spanning a duration of two years, represents a significant step forward in our ongoing efforts to enhance and modernize digital experiences for the people of Cyprus.
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This is how we plan to deploy 150 user-friendly government services
08/05/23 09:24 | Blog
Discover the Digital Services Framework for the Government of Cyprus. Learn about the outcome-based framework, mini-competitions, and delivering high-quality digital services to citizens.
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Why Following Digital Services Factory Standards is Key to Improving Government Services in Cyprus
01/05/23 08:26 | Blog
As a team at the Digital Services Factory, we are passionate about creating citizen-centric digital services that serve the needs of the people of Cyprus. One of the ways to do this is by following the Digital Services Factory Standards. But what are these standards, and why are they so important?
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What we’ve learned about user research
06/04/23 11:37 | Blog
The DSF Standards state that we should involve citizens in every stage of service development, including the Live Running Phase, through User research rounds.
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Design System updates (V.2.1.1)
23/03/23 08:39 | Blog
Updated the design system to version 2.1.1. Even though there is a major version increase the changes in the CSS are backwards compatible with the v.1.3.2.
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Data Protection Impact Assessment (DPIA)
22/03/23 11:07 | All Guidelines and Documentation | C. Choosing the right technology
A DPIA is a process that helps organizations identify, assess, and mitigate the risks associated with processing personal data. It is essentially a risk assessment that evaluates the impact of data processing activities on individuals’ privacy and data protection rights. DPIAs are a legal requirement under GDPR for certain processing activities, such as those involving sensitive data or systematic monitoring of individuals.
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Running the Discovery Phase
24/02/23 12:08 | A. Understanding User Needs | All Guidelines and Documentation
The discovery phase is the initial stage of any service development and a crucial step in the design process; it allows for a deeper understanding of the problem that the service aims to solve, as well as the needs and expectations of the users who will be using it. This phase could last up to 8 weeks. The duration can vary depending on the complexity and novelty of the problem.
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The User Accessibility Steps
24/02/23 12:03 | A. Understanding User Needs | All Guidelines and Documentation
Accessibility in design allows users of diverse abilities to navigate, understand, and use an electronic Service. Improving a product’s accessibility can enhance its usability for all users, including those with low vision, blindness, hearing impairments, cognitive impairments, motor impairments or situational disabilities
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DSF Service Template
24/02/23 12:02 | All Guidelines and Documentation | C. Choosing the right technology
A quick start template for creating a sample DSF service (Request an email and mobile change)
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DSF API Template
24/02/23 12:01 | All Guidelines and Documentation | C. Choosing the right technology
The API template provides a robust and secure foundation for developing RESTful APIs that adhere to DSF API Standards.