DSF Admin

04/10/22 12:17   |  Services Developed by DSF  |  Verified Services

The Service with reference code “voter-registration” fully complies with the Service Standard and receives the Verified Seal.

22/06/22 13:56   |  Services Developed by DSF  |  Verified Services

The Service with reference code “child-birth-grant” fully complies with the Service Standard and receives the Verified Seal.

06/06/22 12:51   |  All Guidelines and Documentation  |  C. Choosing the right technology

30/05/22 14:51   |  All Guidelines and Documentation  |  C. Choosing the right technology

Digital Services Factory (DSF) builds platforms, and services that help deliver a simple, and joined-up experience of government to everyone.
The DSF Principles, described below, are a set of criteria to help government design, build and buy technology.

17/05/22 14:28   |  All Guidelines and Documentation  |  C. Choosing the right technology

The following web-based application programming interface (API) standards guidance will help teams deliver the best possible services to users.

17/05/22 09:09   |  All Guidelines and Documentation  |  C. Choosing the right technology

Services must be hosted either on premises or through cloud computing. If your service is on premises, you must ensure that you are ‘cloud ready’. This will minimise disruption during any future changes in your hosting arrangements.

10/05/22 10:00   |  All Guidelines and Documentation  |  B. Leading Agile Teams

Services are never ‘finished’. Using agile methods means getting real people using your service as early as possible. Then making improvements throughout the lifetime of the service.

10/05/22 08:58   |  All Guidelines and Documentation  |  B. Leading Agile Teams

You must use an agile approach to project management to build and run government digital services.

Agile methods encourage teams to build and release quickly, test what they’ve built and iterate their work based on regular feedback.

10/05/22 08:52   |  All Guidelines and Documentation  |  B. Leading Agile Teams

Your service team must include people doing a variety of different roles (this type of team is called a multidisciplinary team). You may need to include other roles depending on the size and nature of your service.

Multidisciplinary teams are needed to make and operate government services at a sustainable pace and at scale. 

09/05/22 22:33   |  A. Understanding User Needs  |  All Guidelines and Documentation

Content design exists to help people get what they need from the government/state simply and quickly, using the most appropriate content format or medium available. It focuses on what the user needs to know when they need to know it, rather than writing everything the government/state might want to say. This makes it easier for the user to find what they need, to understand it and act on it.