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How User Research drives success in digital Government services
08/04/25 11:28 | Blog
Investing in user research might seem to add extra time to the project, but it actually saves time and resources in the long run.
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Enhancing the Unified Design System with automated visual testing
08/01/25 09:20 | Blog
At DSF, we use visual regression testing with Percy, to maintain the reliability and visual consistency of our design system’s developer assets during updates. In this post, we’ll explore how Percy fits into our workflow and the benefits it provides.
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Design System update (V.3.0.0) – Unified Design System
07/08/24 14:48 | Blog
The design system has been updated to version 3.0.0. This is a total redesign of the design system, with branding and styling changes. The new version includes improvements on existing components, as well as new design elements to accommodate services and websites alike.
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Improving Accessibility: Lessons from making design elements screen reader-friendly
23/01/24 09:10 | Blog
Creating new design elements presents a challenge, as we must make sure they can be used by everyone. In our latest service, we introduced new components and patterns and tried to make them as usable and accessible as possible, with special focus on making them screen reader-friendly.
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How to use the Figma community library file to design digital services
24/08/23 13:41 | Blog
We have updated the design system community Figma library to reflect the changes in the Design System. You can use the library for rapid design and prototyping using the gov.cy design system by DSF.
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Framework for the Digital Transformation of Government Services
30/05/23 09:05 | Blog
The conference titled “Framework for the Digital Transformation of Government Services” was a successful gathering of government representatives, tech experts, and industry leaders. It explored topics like user-centered design, interaction design, and technical architecture, all aimed at making digital services more user-friendly and tailored for citizens. The conference also featured interactive workshops to share best practices and highlight the application of agile methodologies and the Service Standard.
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Announcement of Successful Tenderers for the Digital Transformation of Government Services
26/05/23 14:56 | Blog
We are pleased to announce the successful tenderers for the Framework for the Digital Transformation of Government Services. This framework, spanning a duration of two years, represents a significant step forward in our ongoing efforts to enhance and modernize digital experiences for the people of Cyprus.
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This is how we plan to deploy 150 user-friendly government services
08/05/23 09:24 | Blog
Discover the Digital Services Framework for the Government of Cyprus. Learn about the outcome-based framework, mini-competitions, and delivering high-quality digital services to citizens.
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Why Following Digital Services Factory Standards is Key to Improving Government Services in Cyprus
01/05/23 08:26 | Blog
As a team at the Digital Services Factory, we are passionate about creating citizen-centric digital services that serve the needs of the people of Cyprus. One of the ways to do this is by following the Digital Services Factory Standards. But what are these standards, and why are they so important?
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What we’ve learned about user research
06/04/23 11:37 | Blog
The DSF Standards state that we should involve citizens in every stage of service development, including the Live Running Phase, through User research rounds.