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Digital Services Factory

All Guidelines and Documentation

Showing 10 out of 29

  • DSF CY Login Demo

    24/02/23 12:01   |  All Guidelines and Documentation  |  C. Choosing the right technology

    The proposed web client demo provides a useful tool for testing the authorization capabilities of an API.

  • Service Development Workflow

    22/11/22 17:33   |  A. Understanding User Needs  |  All Guidelines and Documentation  |  B. Leading Agile Teams

    The Service Development Workflow document describes the high-level process that can be followed to develop a good public-facing government service.

  • The User Research steps

    22/11/22 15:59   |  A. Understanding User Needs  |  All Guidelines and Documentation

    User research is a form of qualitative research that helps us to understand our users, identify the usability of designs and allows teams to respond to any problems before development or implementation.

  • Performance Metrics

    09/06/22 11:22   |  A. Understanding User Needs  |  All Guidelines and Documentation  |  C. Choosing the right technology

    This document describes the KPIs scopes, the 5 core metrics that should be gathered by all services, and additional metrics that can be optionally measured.

  • DSF Open Source Library

    06/06/22 12:51   |  All Guidelines and Documentation  |  C. Choosing the right technology

  • DSF Technical Principles

    30/05/22 14:51   |  All Guidelines and Documentation  |  C. Choosing the right technology

    Digital Services Factory (DSF) builds platforms, and services that help deliver a simple, and joined-up experience of government to everyone.
    The DSF Principles, described below, are a set of criteria to help government design, build and buy technology.

  • Technical Policy – API Standard

    17/05/22 14:28   |  All Guidelines and Documentation  |  C. Choosing the right technology

    The following web-based application programming interface (API) standards guidance will help teams deliver the best possible services to users.

  • Guidance for Cloud Computing

    17/05/22 09:09   |  All Guidelines and Documentation  |  C. Choosing the right technology

    Services must be hosted either on premises or through cloud computing. If your service is on premises, you must ensure that you are ‘cloud ready’. This will minimise disruption during any future changes in your hosting arrangements.

  • Iterate and improve frequently

    10/05/22 10:00   |  All Guidelines and Documentation  |  B. Leading Agile Teams

    Services are never ‘finished’. Using agile methods means getting real people using your service as early as possible. Then making improvements throughout the lifetime of the service.

  • Guidance for agile ways of working

    10/05/22 08:58   |  All Guidelines and Documentation  |  B. Leading Agile Teams

    You must use an agile approach to project management to build and run government digital services.

    Agile methods encourage teams to build and release quickly, test what they’ve built and iterate their work based on regular feedback.

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