C. Choosing the right technology

Service Delivery Team Onboarding and Service Delivery Guide

In: All Guidelines and Documentation / C. Choosing the right technology

User research is a form of qualitative research that helps us to understand our users, identify the usability of designs and allows teams to respond to any problems before development or implementation.

Last Update:Nov 23, 2022

Design System

In: A. Understanding User Needs / All Guidelines and Documentation / B. Leading Agile Teams / C. Choosing the right technology

Design your services using GOV.CY styles, components and patterns. Use the Design System to make your service consistent with GOV.CY and avoid repeating work that’s already been done. The Design System makes it easy for digital teams to build accessible, consistent, and performant services and products to meet Cyprus’ needs.

Last Update:Aug 17, 2022

Performance Metrics

In: A. Understanding User Needs / All Guidelines and Documentation / C. Choosing the right technology

This document describes the KPIs scopes, the 5 core metrics that should be gathered by all services, and additional metrics that can be optionally measured.

Last Update:Jun 29, 2022

Ariadni – Cy-Login Specifications

In: All Guidelines and Documentation / C. Choosing the right technology

The purpose of this document is to provide a high-level overview of how a Governmental web portals (Client) can integrate with CY Login, for user authentication and Single Sign On. The selected protocol is OpenID Connect 1.0 [2].

Last Update:Jun 8, 2022

Ariadni – SMS and Email Interface Specifications

In: All Guidelines and Documentation / C. Choosing the right technology

The present document specifies the protocols and interfaces in order submit SMS and Emails between Government departments and the Notification Gateway.

Last Update:Jun 8, 2022

DSF Open Source Library

In: All Guidelines and Documentation / C. Choosing the right technology

Launch the Open Source Library Using common components and patterns means you don’t have to solve problems that have already been solved. By using a component or pattern that’s already been extensively tested, you can provide users with a good…

Last Update:Jun 6, 2022

Ariadni – Department Integration System Interface Message Specifications

In: All Guidelines and Documentation / C. Choosing the right technology

The present document specifies the protocols and interfaces in order to submit and receive messages between Government departments through the DIS Connector and the Government Gateway.

Last Update:Jun 8, 2022

DSF Technical Principles

In: All Guidelines and Documentation / C. Choosing the right technology

Digital Services Factory (DSF) builds platforms, and services that help deliver a simple, and joined-up experience of government to everyone. The DSF Principles, described below, are a set of criteria to help government design, build and buy technology.

Last Update:Jun 23, 2022

Technical Policy – API Standard

In: All Guidelines and Documentation / C. Choosing the right technology

The following web-based application programming interface (API) standards guidance will help teams deliver the best possible services to users.

Last Update:Jun 23, 2022